Refund Policy Animated Video

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Refund Policy Animated Video 2017-03-10T00:04:57+00:00

Refund Policy

Custom Animated Videos

We work hard to produce the best possible results and make you happy, but in the unfortunate incident that you want a refund here is the process.
The animated video production is divided into following stages.
Script Writing – Storyboard – Voice Over – Animation – Post Production(adding sound effects and/or background music) – Final Delivery.

  • We require 100% advance payment to start this process.
  • If you decide not to continue after the storyboard than 70% of the payment will be refunded (payment processing charges, script charges & voice over charges will be deducted).
  • If you decide not to continue after the storyboard review one than 65% of the payment will be refunded (payment processing charges, script charges & voice over charges will be deducted).
  • If you decide not to continue after the storyboard review two than 60% of the payment will be refunded (payment processing charges, script charges & voice over charges will be deducted).
  • If you want to have more reviews then you have to inform us via Email because we only offer 2 reviews for the storyboard.
  • No refund request will be accepted after storyboard is approved. Only a digital download of the video will be made available. Please contact for more detail Email

If You Provide the Storyboard

  • We require 100% advance payment to start this process.
  • We will start creating the video immediately. No refund request will be accepted. But we do offer 1 review for the video.

Script Writing

  • We require 100% advance payment to start this process.
  • No refund will be given for the script writing as we hire the script writers outside the BOSSVFX.

Voice Over

  • We require 100% advance payment to start this process.
  • No refund will be given for the voice over as we buy the voice over from outside the BOSSVFX.

Music & Sound Effects

  • We require 100% advance payment to start this process.
  • No refund will be given for the music and sound effects as we buy them from outside the BOSSVFX.

Terms and Conditions:

No terms and conditions are applied for custom animated videos.

Important.

  • You will get the project files once the project is completed
  • You will be the owner of the project and we will ask your permission to share the item we’ve created for you in our portfolio
  • We will not disclose any of your project / personal, information / documents

Frequently Asked Questions and Answers

We give 2 reviews for the storyboard. If you want more reviews please contact us.
We offer 1 review for the script as we hire script writers outside the BOSSVFX.
We offer 1 review for the voice over as we buy the voice over outside the BOSSVFX.
We don’t offer any reviews for the music but we will send you the link to the music before we make the purchase. We give no reviews on sound effects.
Yes, once the video is complete we will send to you the download link to the complete project files.

Changes:

The contents of this statement may be altered at any time, at our discretion and without notice. If you have any questions regarding the refund policies of BOSSVFX you may contact us via Email